Privacy and risk disclosure
This page explains, in plain language, what information SynqoraX AEON collects when you use the workspace, how that information is handled, and what trading digital assets actually means for the capital you commit. It is written to be read start to finish, not skimmed for a single clause. Where a detail is not something we can state with certainty, we say so rather than filling the gap with a guess.
What data we collect and why
When you create an account, we collect the information needed to open and secure it: an email address, a password held in encrypted form, and basic details you provide during the verification step with an account manager. If you fund your balance, our payment processing partners handle the transaction details; we retain only what is necessary to reconcile deposits and withdrawals against your account. When you use the workspace itself, we record the strategies you deploy, the risk limits you set, and the orders that result, because this is how position and performance reporting stays accurate. We also collect standard technical information, such as browser type and general device information, which helps the interface render correctly on desktop and phone alike. None of this collection is designed to build a profile beyond what is needed to run your account safely and to keep the workspace working as intended.
How the data is used
Account and verification data is used to confirm who is opening the account and to keep it secure against unauthorised access. Trading data, including the strategies you choose and the limits you configure, is used to execute your instructions on our servers, to apply risk limits before an order is placed, and to generate the reporting you see in your dashboard. Technical and usage data helps us diagnose problems, keep the interface consistent across devices, and prioritise improvements to features traders actually use. We do not use your data to make claims about likely trading outcomes, and we do not sell personal data to third parties for marketing purposes unrelated to the service you signed up for.
Cookies and analytics
SynqoraX AEON uses cookies and similar technologies for a small number of clearly defined purposes. Some cookies are strictly necessary, keeping you signed in and remembering basic preferences such as language, so removing them would break core functionality. Others support analytics, giving us an aggregate view of which pages and features are used, without singling out one visitor’s behaviour for individual profiling. We do not use cookies to track you across unrelated websites for advertising purposes. Most browsers let you review, block or delete cookies through their own settings, and you can adjust these controls at any time; doing so may affect how smoothly the workspace runs, particularly around staying signed in.
Retention, access and deletion requests
We keep account and trading records for as long as your account is active and for a reasonable period afterward, long enough to resolve disputes, maintain accurate historical reporting, and meet ordinary operational needs. If you want to know what data we hold about you, or you want it corrected or deleted, you can raise that request through the support channels listed on our contact page. We will confirm receipt and act on reasonable requests within a practical timeframe, though some information, such as records tied to a completed transaction, may need to be retained for a period even after an account is closed. Closing your account does not automatically erase every record instantly, but it does stop further collection tied to active use of the workspace.
Third parties and data sharing
We share data with a limited set of service providers who help us run the platform: payment processors for funding and withdrawals, infrastructure providers who host the execution servers, and tools that support customer communication and analytics. Each of these providers receives only the information needed to perform its specific function, and none of them is authorised to use your data for its own independent marketing. We do not share your trading activity with unrelated third parties, and we do not have a data-sharing arrangement with any named exchange, broker or financial institution. If a legal process requires disclosure, we handle it narrowly and only to the extent actually required.
Risk disclosure: what trading digital assets means for your capital
Using SynqoraX AEON to trade spot or futures markets, long or short, means putting real capital into markets that move quickly and can move against you. Automated execution and pre-trade risk limits are designed to apply the rules you set consistently, but no set of rules removes the underlying volatility of the assets themselves. Trading digital assets carries substantial risk, including the total loss of capital, and that risk sits with you as the account holder regardless of which strategy or risk limits you choose. Any figures shown in the workspace, whether historical account performance or illustrative examples used to explain a feature, describe what has happened or what a scenario looks like; past performance and any illustrative figures do not guarantee future results. Nothing on this website is investment advice, and no member of our team is instructing you to take a specific position. This service is intended for adults, and availability may vary depending on where you are based, so it remains your responsibility to check that using a platform like this is appropriate under the rules that apply to you. We encourage you to size any starting balance in a way you are prepared to lose, to treat every strategy as a tool you configure rather than a promise of an outcome, and to read the reporting in your dashboard as a record of what has actually happened rather than a forecast of what will happen next.